The following information is shared in collaboration with Kingston Council
Concessionary Travel: engagement event
Date: Thursday 17th September, 10.30am-12pm
Venue: Council Chamber, Guildhall, High Street, Kingston upon Thames KT1 1EU
Kingston Council and Kingston Disability Network invite you to an engagement session on planned changes to how Concessionary Travel applications are processed. This covers three services:
- Blue Badges – national parking concessions for residents with severe mobility difficulties or hidden disabilities
- Freedom Passes – processing and issuing Disabled Person’s and Older Person’s Freedom Passes
- Taxicards – administering subsidised taxi travel for residents with severe mobility impairments
- The proposed resident journey and support available at each stage
- How assessments and reviews should work
- How we should measure service quality and resident experience
- What social value commitments a future provider should be expected to deliver
Why we’re asking you
We’re reviewing the service model for these schemes, and we want resident and stakeholder input to shape it before decisions are finalised. This session is your chance to hear the proposed approach and tell us directly what would make it work better.
We’d like your views on:
- The proposed resident journey and support available at each stage
- How assessments and reviews should work
- How we should measure service quality and resident experience
- What social value commitments a future provider should be expected to deliver
Tea and coffee will be provided. Please let us know in advance if you have any access requirements.
RSVP: info@kdn.org.uk